Customer Engagement

Customer Centricity. Sales Modernization.

 

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Delivering the right value at the right moment in time is the key element of a great customer experience. And providing relevant, engaging customer experiences drives trust and loyalty that grows business.

Programs offered through H2K are high-touch VIP level events that provide exponential value to our clients and their customers. Applying insights derived from a holistic digital strategy, we empower our clients to stand out, be the best in class and create memorable experiences that last a lifetime.

 

Customer Engagement Solutions

Hosted Buyer Program Strategy & Execution

Hosted Buyer Program Strategy & Execution

Curated matchmaking programs require extraordinary effort, hand-holding, and VIP customer service -- for both buyers and sellers. H2K Partners understands and helps execute all aspects including behind the scenes, day of event, risk management, onsite support, and post-event reporting.

Messaging Strategy & Engagement

Messaging Strategy & Engagement

Marketing strategy and program support including creative, narrative, look & feel, content, and messaging for website, collateral, and speaker/sponsors communiques. Plus pre-and post-event reporting.

Experiential Events

Experiential Events

In partnership with M+D, impeccable execution and on-site support of 5-star events and awards programs that create memorable,share-worthy interactions between attendees, exhibitors and/or sponsors.

Technology Selection, Implementation, & Management

Technology Selection, Implementation, & Management

Vendor selection and contract negotiation. Risk mitigation and simplification of platform setup and deployment. Management of modules including registration, website, floor map, mobile app, appointment setting, and sponsor manual. Ongoing support and execution.

Account Based Marketing

Account Based Marketing

Engagement and nurturing of a specific set of target accounts and key decision makers. Create personalized buying experiences to win new business or to protect and grow existing relationships.

Audience-Acquisition-Project-Management

Audience Acquisition & Project Management

Management of referral marketing, retargeting and sponsor & speaker VIP invites. Vendor selection and contract execution. Project management including payment processing, pixel integration, dashboard setup, and launch.

 

CX Leaders: Make Connections That Matter

0%

of organizations don’t have a CX strategy in place

0%

of customers think companies need to fundamentally transform how they engage

0%

of customers say the experiences provided by a company are as important to them as its products and services

Event organizers need to raise the bar.

The way people work, engage, share information, buy and sell products and services has fundamentally changed forever. Audiences demand experiences that are unique, meaningful, inspirational and delightful. Personalization is tantamount, FOMO leads the day, and quality over quantity rules.

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The Engagement Room Slides

"Creating experiences that your customers will never forget is what I like to call Mastercard Priceless."

 Heather Holst-Knudsen
CEO & Managing Partner

 

 

 

Meet With Us

Schedule a consultation today to see how H2K can help you create memorable experiences and enhance customer engagement at every touchpoint.

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